What sets us apart?
Communications Suite for Jails-Phone, Video, Messaging with Personal Numbers
About Reliance Inmate Communications
Reliance is a comprehensive inmate communications, engagement, and facility operations platform built for modern jails and correctional facilities. Each inmate is issued a dedicated, ruggedized device and a unique personal phone number, enabling secure, facility-controlled messaging, calling, video communication, digital forms, scheduling, grievances, and PREA reporting on a private network managed end-to-end by Reliance. Inmates also have access to a broad library of approved content, including movies and TV shows, interactive games, exercise and fitness videos, GED and vocational courses, parenting and life-skills programs, trade education, religious and inspirational resources, and an extensive digital library of books—reducing idle time and supporting structured daily routines. Facilities maintain full visibility through AI-powered call transcription and translation, daily risk summaries that flag concerning patterns, usage analytics, and communication monitoring tools, without increasing staff workload. Reliance integrates with any jail management system and commissary provider, offers 24/7/365 live support for inmates, families, and facility staff, and delivers a unified platform that improves safety, engagement, compliance, and operational efficiency.
Communication
Inmate Communication System with Voice, Video, and Secure Messaging
Inmates can call, video chat, and message approved contacts—anytime, even during lockdowns.
- Direct inbound calling & voicemail from family and attorneys
- Facility-wide messaging & emergency alerts
- Privileged call protection for legal & clergy lines
- Customizable contact approval, time limits, and block lists
- AI transcription, keyword alerts, and behavior analysis
- Investigator dashboard linking calls, contacts, and patterns
Security & Intelligence
AI-Powered Security & Intelligence for Correctional Facilities
- 24-hour AI summaries flag escape plans, contraband talk, or distress signals
- Real-time translation across SMS, calls, and video
- Live monitoring and secure recording for non-privileged calls
- Automated pattern analysis by inmate, contact, or housing unit
Communication
Inmate Communication System with Voice, Video, and Secure Messaging
Inmates can call, video chat, and message approved contacts—anytime, even during lockdowns.
- Direct inbound calling & voicemail from family and attorneys
- Facility-wide messaging & emergency alerts
- Privileged call protection for legal & clergy lines
- Customizable contact approval, time limits, and block lists
- AI transcription, keyword alerts, and behavior analysis
- Investigator dashboard linking calls, contacts, and patterns
Security & Intelligence
AI-Powered Security & Intelligence for Correctional Facilities
- 24-hour AI summaries flag escape plans, contraband talk, or distress signals
- Real-time translation across SMS, calls, and video
- Live monitoring and secure recording for non-privileged calls
- Automated pattern analysis by inmate, contact, or housing unit
Communication
Inmate Communication System with Voice, Video, and Secure Messaging
Inmates can call, video chat, and message approved contacts—anytime, even during lockdowns.
- Direct inbound calling & voicemail from family and attorneys
- Facility-wide messaging & emergency alerts
- Privileged call protection for legal & clergy lines
- Customizable contact approval, time limits, and block lists
- AI transcription, keyword alerts, and behavior analysis
- Investigator dashboard linking calls, contacts, and patterns
Security & Intelligence
AI-Powered Security & Intelligence for Correctional Facilities
- 24-hour AI summaries flag escape plans, contraband talk, or distress signals
- Real-time translation across SMS, calls, and video
- Live monitoring and secure recording for non-privileged calls
- Automated pattern analysis by inmate, contact, or housing unit
RELIANCE FEATURES
AI Call Monitoring & Transcription
eMessage Mail Delivery
In-Cell Exercise & Fitness Videos
Interactive Games
Phone Contact Transfer Tool
Communication
Security & Intelligence
Content & Engagement
Prea Reporting
Forms,Grievances & Scheduling
Integration & Facility Automation
Contact Management
Multi-Language Translation
24/7/365 Support
Inmate Wallet
AI Call Monitoring & Transcription
eMessage Mail Delivery
In-Cell Exercise & Fitness Videos
Interactive Games
Phone Contact Transfer Tool
Communication
Security & Intelligence
Content & Engagement
Prea Reporting
Forms,Grievances & Scheduling
Integration & Facility Automation
Contact Management
Multi-Language Translation
24/7/365 Support
Inmate Wallet
AI Call Monitoring & Transcription
eMessage Mail Delivery
In-Cell Exercise & Fitness Videos
Interactive Games
Phone Contact Transfer Tool
Communication
Security & Intelligence
Content & Engagement
Prea Reporting
Forms,Grievances & Scheduling
Integration & Facility Automation
Contact Management
Multi-Language Translation
24/7/365 Support
Inmate Wallet
AI Call Monitoring & Transcription
eMessage Mail Delivery
In-Cell Exercise & Fitness Videos
Interactive Games
Phone Contact Transfer Tool
Communication
Security & Intelligence
Content & Engagement
Prea Reporting
Forms,Grievances & Scheduling
Integration & Facility Automation
Contact Management
Multi-Language Translation
24/7/365 Support
Inmate Wallet
Let’s break it down!
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How It Works
Simple Implementation for Modern Correctional Facilities
Facility Setup
Devices arrive pre-configured, and Reliance handles secure infrastructure setup and deployment to ensure your facility is ready from day one.
Integration & Training
Launch & Ongoing Support
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Testimonials
Real stories. Real results.
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Let’s Talk About Your Facility’s Needs
Have questions, need a demo, or want to see how Reliance fits into your current operations? Our team works directly with sheriffs, jail administrators, and command staff to provide clear answers, real timelines, and practical solutions—no pressure, no sales fluff. Reach out today and speak with a real person who understands corrections.